Privacy Policy

Renewable IT Support (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website and communication services.

Information We Collect

We may collect the following information when you contact us or submit forms on our website:

  • Name

  • Phone number

  • Email address

  • Company name

  • Service requests or project details

  • Any additional information you voluntarily provide

How We Use Your Information

We use the information collected to:

  • Respond to inquiries

  • Provide customer support

  • Schedule appointments and services

  • Send service updates and notifications

  • Send SMS/text messages related to customer care and marketing

  • Improve our services and website experience

SMS/Text Messaging

By providing your phone number and opting in through our website forms, you consent to receive SMS/text messages from Renewable IT Support.

These messages may include:

  • Appointment confirmations

  • Service updates

  • Customer support communications

  • Promotional or marketing messages

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at:

Email: info@renewableitsupport.com
Phone: 571-234-6466

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary to:

  • Provide requested services

  • Comply with legal obligations

  • Protect our rights and business operations

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure.

Cookies and Website Data

Our website may use cookies or analytics tools to improve website functionality and user experience.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Information

Renewable IT Support
Vienna, VA 22180
Email: info@renewableitsupport.com
Phone: 571-234-6466

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.